tjbet1 Privacy Policy

Introduction

This Privacy Policy applies to all personal data collected, stored, and processed by tjbet1 in connection with the operation of the online betting and casino platform accessible at tjbet1.net. It governs the personal information of all registered players and unregistered visitors who interact with the tjbet1 platform, regardless of the device or browser used.

tjbet1 is committed to handling personal data responsibly, transparently, and securely. This policy has been drafted to give you a clear and complete picture of our data practices so that you can make an informed decision about whether to register an account and what information to provide. If you have questions about any section of this policy, you are encouraged to contact the tjbet1 support team before proceeding.

This Privacy Policy should be read in conjunction with the tjbet1 Terms & Conditions and Responsible Gaming Policy, both of which are available on this website. Acceptance of this Privacy Policy is a condition of creating and maintaining an account on the tjbet1 platform.

Data Controller

For the purposes of this Privacy Policy, the data controller — the entity responsible for determining how and why your personal data is processed — is tjbet1, the operator of the platform at tjbet1.net.

All inquiries relating to personal data, including requests to access, correct, or delete your data, should be directed to the tjbet1 Data Protection contact at the following address:

We will respond to all data-related enquiries within a reasonable timeframe and, in the case of formal Subject Access Requests, within the period required by applicable data protection law.

Data We Collect

tjbet1 collects personal data in several categories, depending on the nature of your interaction with the platform. The categories of personal data we may collect are set out in the table below:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is contained within a submitted government ID document for KYC purposes. We do not collect health data except where voluntarily disclosed in the context of a responsible gaming self-exclusion request.

How We Collect Data

tjbet1 collects personal data through the following channels:

• Direct provision by you: Information you enter when registering an account, completing the KYC process, making a deposit or withdrawal, contacting our support team, or participating in a promotion.
• Automated technical collection: Technical Data (IP address, browser type, device information) is collected automatically each time you visit or use the platform, via server logs, session tracking, and first-party analytics tools.
• Cookie-based collection: Certain preference and session data is collected via cookies and similar technologies stored on your device. See Section 7 (Cookies & Tracking) for full details.
• Third-party identity verification services: Where you submit KYC documentation, the data may be processed through a certified third-party identity verification provider acting as a data processor on our behalf.
• Payment processors: Transaction confirmation data is received from bKash, Nagad, Rocket, Upay, and bank payment gateways to verify deposits and process withdrawals. tjbet1 does not receive or store full MFS account PINs or passwords.
• Game content providers: Game studios such as Pragmatic Play, Evolution Gaming, and Spribe may transmit session and outcome data to tjbet1 systems to maintain accurate betting records and account balances.

Purpose & Legal Basis for Processing

tjbet1 processes your personal data only where a lawful basis for doing so exists. The primary purposes for which we process personal data, together with their corresponding legal basis, are detailed below:

Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

Data Sharing & Third Parties

tjbet1 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Personal data is shared with third parties only in the following limited and controlled circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and authorised bank gateways receive only the minimum transaction data necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and data protection obligations.
• KYC and identity verification providers: Certified third-party services that process your submitted identity documents on our behalf, acting as data processors under a data processing agreement with tjbet1. These providers are prohibited from using your data for any purpose other than identity verification.
• Game content studios: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session data (player ID, stake, outcome) necessary to deliver game content and maintain accurate records. No additional personal data is shared with game studios beyond what is technically required.
• Fraud prevention and security services: Technical Data (IP address, device fingerprint) may be shared with anti-fraud and security providers to detect and prevent prohibited conduct on the platform.
• Legal authorities: Where required by applicable law, regulation, or court order, tjbet1 may disclose personal data to law enforcement or regulatory bodies. tjbet1 will notify you of such a disclosure where it is legally permissible to do so.
• Corporate successors: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity, subject to the same data protection standards as set out in this policy.

Cookies & Tracking Technologies

tjbet1 uses cookies and similar tracking technologies on the platform to provide a functional, personalised, and secure user experience. Cookies are small text files stored on your device by your browser. They do not contain executable code and cannot install software on your device.

The categories of cookies used on the tjbet1 platform are as follows:

You may control cookie behaviour through your browser settings. Blocking strictly necessary cookies may impair the functionality of the platform and prevent you from accessing your account. Blocking analytics or functional cookies will not prevent you from using core platform features but may reduce the personalisation of your experience.

tjbet1 does not use third-party advertising cookies or behavioural tracking technologies that profile you for the purpose of serving targeted advertisements on external websites.

Data Retention

tjbet1 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following retention periods apply:

• Account data and betting history: Retained for a minimum of 5 years following account closure, in accordance with standard anti-money-laundering record-keeping obligations.
• KYC identity documents: Retained for a minimum of 5 years from the date of submission, or from the date of account closure, whichever is later.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Support and communications records: Retained for 3 years from the date of the last communication, unless the communication forms part of an ongoing dispute or legal matter, in which case it is retained until that matter is resolved.
• Technical and session data (logs): Retained for up to 12 months from the date of collection, after which they are anonymised or deleted.
• Marketing consent records: Retained for the duration of the account relationship plus 2 years, to demonstrate consent compliance.

At the end of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction. Anonymised data (from which it is no longer possible to identify any individual) may be retained indefinitely for statistical and analytical purposes.

Data Security

tjbet1 implements a multi-layered technical and organisational security framework to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure.

Additional security measures include:

• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• Multi-factor authentication requirements for all internal staff accounts that have access to player data systems;
• Automated anomaly detection to flag unusual data access patterns in real time;
• Physical security controls at all data centre locations where tjbet1 infrastructure is hosted;
• A documented data breach response procedure, under which affected players would be notified without undue delay in the event of a breach that poses a risk to their rights and freedoms.

While tjbet1 applies industry-standard security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect that your account has been compromised, please contact our support team immediately at [email protected].

Your Rights Over Your Personal Data

As a data subject whose personal information is processed by tjbet1, you hold a number of rights in relation to that data. These rights are outlined below. To exercise any of these rights, please contact the tjbet1 data protection team at [email protected] with the subject line "Data Rights Request".

• Right of Access: You may request a copy of the personal data tjbet1 holds about you, together with information about how it is being used (a "Subject Access Request"). We will respond within the timeframe required by applicable law — typically within 30 days.
• Right to Rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. We will action correction requests within 14 business days.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where the processing lacks a lawful basis. Please note that this right is subject to our legal retention obligations — for example, we cannot delete financial transaction records that we are required by law to retain for 5 years.
• Right to Restriction of Processing: You may request that we limit the processing of your personal data in certain circumstances — for example, while the accuracy of your data is being contested.
• Right to Data Portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, though this right is not absolute.
• Right to Withdraw Consent: Where processing is based on your consent (for example, for receiving promotional communications about BPL or Eid bonus offers), you may withdraw that consent at any time via your account settings or by contacting support. Withdrawal does not affect the lawfulness of prior processing.

tjbet1 will not charge a fee for the exercise of any data rights request unless the request is manifestly unfounded or excessive. In cases where a fee is applied, we will inform you in advance.

Children's Privacy

If you are a parent or guardian and believe that your child has registered an account on the tjbet1 platform or provided personal data without your knowledge, please contact us immediately at [email protected]. We will investigate and respond promptly.

tjbet1 supports the use of parental control software by households where minors may have access to internet-enabled devices. Independent tools such as GamBan, GamStop equivalents, and device-level parental controls can provide an additional layer of protection.

Third-Party Links

The tjbet1 platform may contain references to game studio brands and payment service providers (such as Pragmatic Play, Evolution Gaming, bKash, and Nagad) in the form of non-clickable text or informational content. This Privacy Policy applies exclusively to personal data processed by tjbet1 in the operation of the tjbet1.net platform.

tjbet1 does not embed third-party widgets, social media feeds, advertising trackers, or external links that would cause your data to be transmitted to third parties without your knowledge simply by visiting the platform. If you independently choose to visit the websites of any game studio, payment provider, or other external party referenced on this platform, their own privacy policies will govern the collection and use of your data on those sites. tjbet1 accepts no responsibility for the data practices of third-party websites.

Amendments to This Policy

tjbet1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. When material changes are made — meaning changes that significantly affect how your personal data is collected, used, or shared — we will notify registered players via the email address on record or via a prominent notice on the platform, with at least 7 days' advance notice before the changes take effect.

Non-material amendments, such as typographical corrections, clarifications of existing language, or structural reformatting that does not alter the substance of our data practices, may be published without prior notice. The "Last Updated" date shown at the top of this policy will always reflect the date of the most recent revision.

We encourage you to review this Privacy Policy periodically. Continued use of the tjbet1 platform following the effective date of any revision constitutes your acknowledgement of and agreement to the updated policy. If you do not agree to the revised policy, you must close your account before the revised terms take effect.

Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which tjbet1 handles your personal data, please contact the tjbet1 data protection team using the details below:

All formal privacy complaints will be acknowledged within 48 hours of receipt and will receive a substantive response within 14 business days. If you are not satisfied with our response to a complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction.